Testimonials

Stop looking for another agent if you’re reading this.  It’s your lucky day because you’ve found the one.
Katherine has been a breath of fresh air in the Park City real-estate agent community.  I’ve lived in Park City for 25 years and I’ve tried my fair share of horrible agents who don’t care about you because the listing doesn’t match Park City’s new median list price of $1-$2 Million.  They take your listing but treat you like you’ve asked for a discount at your mechanic shop.  
Katherine treated the deal like it was Millions of dollars, with extra communication, thoughts through the process that helped the process go smoothly, explored different ideas, and was always willing to negotiate.
If you’re looking for someone that is hungry to get you the best deal and truly spend time with you the buyer or seller, you should look no further.
Paul
Katherine did an excellent job of helping us find our home. She was very responsive and helped us get into homes within a few hours on short notice. She was great at tracking down the info we needed and communicating with the various sellers that we worked with.Benton and Grace, Salt Lake City, UT
Benton and Grace
It was wonderful working with Jon. He took care of selling my mother’s home which was a very sensitive and hard thing to do. He was patient, confident, knowledgeable and helpful in dealing with me and the other agents/ buyers. Things were done in a timely manner and we received a great offer. I appreciated his knowledge of the area and in getting a buyer who would love the home as I did.– Stacie, Salt Lake City, UT
Stacie
Jon Schumann from the Lookout Real Estate Group did a great job selling my mother’s house. It was nice to work with Jon as he was diligent, professional and tactful. He called before each appointment and provided helpful feedback after showings. Jon walked my mother through all the hurdles until closing and made closing a breeze. He was very reliable and dependable and I would highly recommend Jon for your real estate needs.– Jennifer, Park City, UT
jennifer

Jerry has been a really great advisor. I just relocated from San  Diego with my wife and 3 kids for a new job in SLC and Jerry helped us understand the local market really well. He was extremely patient, considering we weren’t super familiar with the city and he really helped us feel comfortable with our decision making process. We could see  that well priced, good quality family homes were moving quickly and seeing as we had some timing pressures, it really helped to have Jerry on the ground keeping us plugged into new opportunities as soon as they hit the market. He did a great job and being a family man himself, even had some good knowledge about the local schools. Highly  recommended.
Paul
I have worked with Jon Schumann for several years for both rental properties and a primary residence. He has his finger on the pulse of the market in Utah, and is great at finding undervalued deals. He is always available and provided exceptional service. If you are looking for a realtor who can provide you with service and hidden jewels in the market, then he is the man! I will use him again and again.– Jeremy, Inglewood, NJ
Jeremy
We found ourselves in an urgent situation where the home we had planned on moving to fell through and we needed to purchase quickly. Being from out of state, it’s difficult to get a sense of the areas and what makes the most sense for purchasing. Katherine made this process extremely simple. She was flexible, accommodating and gave pointed, no nonsense recommendations. She has deep knowledge of the surrounding area and was able to take our needs and turn it into several great options. Katherine was also helpful when our closing date was bumped. She communicated directly with the title company to ensure a smooth transition. She even picked up packages for us that had been delivered early! Overall a great experience and smooth transaction. Thank you!Aaron and Carrie, Idaho
AAron and Carrie
Katherine really impressed me with her professional manner and ability to connect as a friend while showing me homes. I wouldn’t go to anyone else and will continue to refer any and all friends to her. She knows exactly what to look for and I am thrilled with the results!Ivy, Park City, Utah
Ivy
We’ve now bought and sold multiple homes with Shelly and, in a word, she’s awesome. Easy to work with, attuned to our needs, and puts in big effort. Above and beyond, really. We have recommended her to friends looking for and selling homes — she gets it done and is a pleasure to work with!
various
Shelly provided excellent service for my purchase. We worked together for about 6 weeks before she located the property I purchased. She was very responsive providing information, setting up inspections, getting estimates and moving the deal to a quick and easy closing. Even after, she has been amazing helping with loose ends.Joe, Nevada
Joe
We entered the search for a Park City home with limited knowledge of the market. After 2 phone calls with Jon we were convinced he knew the market inside out and was incredibly well networked and connected with the “real Park City”. Jon took the time to really understand our priorities and in the end guide us to the “winner” , even though at first we had ruled it out. And he was right.. we are incredibly happy with our lovely Park Meadows home and his more relaxed nature , yet high attention to detail makes him very comfortable to deal with. Certainly recommend Jon to you.John and Pat, Florida
John and Pat
I was recommended to Jerry by a mutual friend and I am so glad we met him! He is so friendly and showed me around Salt Lake City unprompted when we first moved here. He is knowledgeable and professional but doesn’t beat around the bush. He has helped us in many ways beyond buying a house and I’m very grateful.Rachel, Sandy, UT
Rachel
After working with Jon for sometime, and our changing needs, he was able to pivot and help us find what perfectly fit what we were looking for. His professionalism and kind personality made it easy to communicate. Jon isn’t there trying to just make the sale, Jon is rather looking out for your best interest and what best suits your needs.Allan and Stacey, Michigan
Allan and Stacey
You really need to call and meet him. He is truly amazing!!!! Jerry Urwin has been diligently working with me for the past eight months on leading and purchasing a condo on the East Bench in Salt Lake City. He has made the entire process so easy and stress free. It’s a difficult task to move, but to move 1700 miles alone and literally have everything set up for you is incredible. I never met a person who remains so focused – he will surpass your expectations. The tenacity that he exhibits is beyond remarkable. Jerry definitely makes you feel like you are his primary client making himself available any time of day or night. His protocol is to follow you every step of the way from start to finish and without reservation. I had never purchased a condo on my own before and so I was more than nervous; however, Jerry assured me that I could take my time so that I could make certain that my selection was appropriate for me. At one point, I was very near to closing on a condo and another potential condo entered the market that I had previously been interested in. Without hesitation, Jerry sent me all the details in order to give me the option of choice. I would have had to initiate the entire process again, but he was all in and willing to do whatever made me happy and satisfied with my decision. In addition, I was oblivious to the realty world; hence, Jerry prompted me every step of the way with timelines so I knew exactly what was expected of me, making sure I thoroughly understood the contract of appointment that was outlined specifically for me. Once again, Jerry totally made me it easy! I can’t say enough about Jerry Urwin. This was a change in life transitional move for me and I was able to place my entire trust in Jerry’s hands to get the job done. I cannot iterate enough that his qualifications in conjunction with his reputation are truly impeccable. In the beginning you get this fantastic realtor and in the end you get an awesome home and a terrific friend!!! Thanks Jerry!– Lisa, Salt Lake City, UT
Lisa
Jon was wonderful to work with as I closed on my first home in park city. If you are looking for a realtor with a ton of local knowledge, Jon is your guy.Garen, New York
Garen
As first time home buyers, Jerry was an incredible asset to our search and purchase process. He was very professional and responsive throughout the process. He did everything possible to help us find the perfect property and get our offer accepted. I highly recommend Jerry and we’ll certainly be calling him with any future housing plans.Jamie, Murray, UT
Jamie
We could not have asked for a better experience than we had working with Jon. We were in town for just 2 days and Jon picked out the perfect properties for us to look at based upon our criteria (which were pretty specific). Once we found the one for us Jon continued to ensure the offer, counter  and closing process was communicated to us and advocated for us on all fronts. He is extremely knowledgeable about the area, the process and has such a tremendous calming presence. We will not do any real estate are in the area without him.-Kim and Rick, Southern Californina
Kim and Rick
Jerry and his team are the best you can get. Honest, kind, caring and super understanding of any constraints you have. If you are looking to purchase a home or looking to get local insight into an area, I could not recommend his team more. They are, quite simply, the best.Gwen, Park City, UT
Gwen
Best experience. Very professional, always helpful and responsive to texts, emails, calls within minutes. Found us the perfect place and made sure everything came thru. Highly recommend him.Ana, Salt Lake City, Ut
Ana
My husband and I spent a week last summer in Park City. We happened by a public open house being hosted by Jerry Urwin and began an engaging conversation about the Park City real estate market. We felt comfortable with Jerry’s approach and knowledge, so we asked him to show us a couple homes the next day, before we returned to Texas. We stayed in touch with Jerry throughout the fall and had him arrange for a dozen more home showings in October, one of which we liked enough to make an offer. Jerry was quite patient as we moved through the purchase process. He offered advice when we asked and was always honest with us. If you are looking for a low pressure, knowledgeable Park City realtor, we highly recommend Jerry Urwin!Julie, Austin, TX
Julie
Jon was a real pro – he knew the questions to ask and gave us the confidence, knowledge and reference materials to help us understand a thorough due diligence process. He was very responsive and on top of it! Highly recommended!Jarrett, Utah
Jarrett
Working with Jon was a pleasure. He is knowledgeable and diligent and provides insightful information but has a low key, no pressure demeanor. Would highly recommend using him!!Jon and Sandy, Florida
Jon and Sandy
I browsed online for nearly two years after my initial contact with Jon – he consistently provided information and helped my wife and I make an informed decision. Always attentive, knowledgeable, and helpful; never pushy, and even though my purchase was at the lower end of the market, he promptly responded whenever I had a question. He helped us understand the pros and cons of each area we considered, and once we had an accepted offer, he assisted us in finding a lender, inspector, escrow agent, and rental agent. He also helped us understand the HOA and insurance requirements. He helped us understand the Park City area better; extra points for great restaurant recommendations! We not only found a realtor who looked out for our best interests, we gained a friend. Jon is the best!-Mike and Karen,  North Carolina
Mike and Karen
Jon, sold our home in Park City, and facilitated the purchase of our new one. He was astute in knowing where to price our home, and we were under contract in two days. The process was seamless on both ends. Jon was professional, and easy to work with through the entire process We highly recommend  him for your real estate needs.– Mike and Jennifer Park City, UT
Mike and Jen
Jon helped us with both the buy and sell side of a transaction. Jon helped us navigate negotiations with a very difficult seller. Even though Jon’s thoughts didn’t always exactly align with ours, he was always represented our interests professionally. Jon also represented us on the sell side  of our transaction and did a fantastic job making the process painless. He took the initiative to address many issues (inspections, disclosures, questions etc) without involving us unnecessarily. Jon knows the Park City area, which is invaluable in working with him. He can help resolve issues with realtors/buys on the other side of the transaction that don’t have familiarity with the area. We have no reservations recommending Jon Schumann for any real estate transactions!– Brad and Camille, Provo, UT
Brad and Camille
Jerry recently represented me on the purchase of a house in the Capitol Hill area of Salt Lake City. The whole process was seamless from beginning to end, due to his level of professionalism and dedication to detail. I knew from my initial viewing of this house that it was the perfect home for my  family, but was aware of competing interest. Jerry made every effort to keep the lines of communication open between us and the seller, and successfully negotiated a positive result! I would highly recommend Jerry to represent anyone in their property transactions.– Sinead, Salt Lake City, UT
Sinead
I recommend Jerry Urwin without reservation. Jerry did a masterful job of presenting my home for sale and in representing me throughout the sale process. His marketing plan was 100% on target and he was able to show the home in the best possible light. Jerry provided excellent advice at the  multiple decision points that came up during the sale process, all of which helped me to make good decisions. He is knowledgeable about the local market and the sale process. Jerry has a very engaging personality and acts professionally toward all others involved in the process. I would definitely hire Jerry again.– David, Denver, CO
David
When we initially met Jon we told him we were a year away from purchasing. He was still more than willing to spend time familiarizing us with the different areas around Park City. We ended up finding a home that we really enjoyed and purchased much sooner than we thought. As we are still making  the transition from out of state and will not be there for a bit longer he has continued to be a great help after the transaction. We couldn’t be more happy with the whole process. Thanks!– Shanam, Midland, TX
Shanam
To begin with, I speak from experience because I am a Real Estate Broker in North Carolina , as well. Jon helped me find a condo in Park City, Utah. Being that he has grown up here and knows the area and a lot about this community made me feel very comfortable with the decision I made. Real Estate  is always a changing market and can be difficult to find what you are looking for , especially within your criteria. Jon was on top of his game when it came to helping me find exactly what I wanted and within my price range. He was very knowledgeable about the market, helped me find a great mortgage lender to work with and most importantly was with me every step of the way. And if I had a question or needed any help Jon found out all the answers to any question and was there to lend me a helping hand. If you are looking for a “ top notch” professional, Realtor who leaves “ no stone unturned” then look no further Jon and his team, “Lookout”, at Keller Williams are great and will be ready to serve you when you are ready to make one of the most important decisions in your life, buying a home. Thank you, Jon– Ginger, Gastonia, NC
Ginger
Jerry has been an absolute godsend. The minute I starting thinking about selling, I called him for advice about timing, price, etc. He took my situation (timing, goals, expectations) into account, then was honest, thoughtful, and patient as I made my decision. Once I decided to sell, Jerry was  fantastic and on the ball. From decision to a live listing with professional photos (versus the terrible iPhone photos you see so many agents using!), took less than a week, including an open house scheduled and advertised within 5 days of going live on the MLS. Throughout that process, Jerry kept me up to date with everything that happened – from scheduling showings, providing feedback, and ultimately through the process of getting under contract — within 3 days and at full ask. You should be noticing a theme here, but once the place was under contract, Jerry didn’t disappear. Instead, he was in constant contact, and worked closely with the appraiser to ensure nothing went wrong. Thanks to his diligence, my place was the only unit of three in my building to appraise! Before this process was even complete, I had recommended Jerry to a friend. That friend listed with Jerry in short order and is also under contract already.– Amanda, Salt Lake City, UT
Amanda
Organized, meticulous, helpful and friendly. All communications with Jon were by phone or email. Unfortunately, I was never able to meet locally with Jon due to my schedule. I felt very comfortable with his handling of my transaction. Very professional.– Michael, Park City, UT
Michael
Very professional and willing to assist at a moments notice. Gave good guidance and would use again! Used his services without having ever met him previously!– Trisha, Bradenton, FL
Trisha
We are overseas buyers and therefore were pretty naive to the US home buying system. Jon was extremely helpful in guiding us through the process and coordinating everything from a distance from us. He went out of his way in terms of local help/advice on sorting out services, in for us, a new system. He responds quickly and is very responsive in sorting things out. He negotiated getting us moved in as quickly as possible, around our windows of being in the US and did our inspections on our behalf with Facetime involvement. I would have no hesitation in recommending Jon and would use his services again.– Vicki, United Kingdom
Vicki
You could not ask for a better realtor! Very professional, always answered my calls, emails and texts promptly. Jerry is very knowledgeable about the Park City real estate market. He made the purchase of my home painless. If I ever need another realtor, I will only call Jerry Urwin.– Lori, Park City, UT
Lori
Very satisfied. We were happy that he allowed us to control the process. Our previous real estate agent kept trying to convince us to buy a more expensive property than we wanted, but Jerry focused on helping us get the type of property we wanted. He was knowledgeable about the area and answered all of our questions. He helped us to get the property for $10,000 less than asking price. He communicated very well and helped us through the entire process. HIghly recommended.– Matt, Draper, UT
Matt
We worked with Jerry to sell our Park City condo. It became clear to us how his knowledge, resources, and work ethic were superior to realtors we had used in the past. He utilized every marketing tool conceivable and networked constantly to market our home. We highly recommend his services, as he is professional, personable, and  gets results.– Mary, Park City, UT
Mary
When we moved to Salt Lake City late last year, we needed a reliable, honest realtor who knew the local housing market really well and could guide us so that we could get settled in quickly. Luckily, we found Jerry! He is extremely organized, hard working and an excellent negotiator. He was meticulous with the contracts and timelines once we found the right house. In fact, he went above and beyond when it snowed 8” the day we were due to move in and he showed up before breakfast with his snowplow to clear our driveway! We highly recommend Jerry if you want a stress free, seamless process when purchasing a house!– Pauline, Salt Lake City, UT
Pauline